Privacy Policy
A legal disclaimer
At Our Facilities, we are committed to protecting the privacy and confidentiality of our residents, families, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
This policy is designed in alignment with applicable laws including HIPAA (where applicable) and general privacy standards for healthcare-related services.
Privacy Policy
Information We Collect
We may collect the following types of information:
A. Personal Information
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Name
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Phone number
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Email address
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Mailing address
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Emergency contact information (if provided)
B. Health-Related Information (If Submitted Voluntarily)
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General care needs
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Medical conditions (limited to inquiry purposes only)
⚠️ Note: We do not request or require protected health information (PHI) through our website forms unless necessary, and such information is handled securely.
C. Non-Personal Information
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Browser type
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IP address
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Device information
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Pages visited on our website
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Date and time of visits
3. How We Use Your Information
We use the information collected to:
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Respond to inquiries and schedule tours
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Provide information about our assisted living services
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Improve website functionality and user experience
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Communicate with families and prospective residents
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Comply with legal and regulatory requirements
4. Sharing of Information
We do NOT sell or rent your personal information.
We may share information only under the following circumstances:
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With authorized staff for care coordination
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With service providers assisting in website or business operations
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When required by law, regulation, or government request
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To protect the safety and rights of residents, staff, or the public
5. HIPAA & Health Information
If any health-related information is provided:
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It is treated with strict confidentiality
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Only authorized personnel may access it
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It is not used for marketing purposes
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It is protected in accordance with applicable privacy laws
6. Cookies & Tracking Technologies
Our website may use cookies to:
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Enhance user experience
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Analyze website traffic
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Improve services
You may disable cookies through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
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Secure servers
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Limited access to sensitive data
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Routine monitoring and updates
However, no system is 100% secure, and we encourage users to avoid submitting highly sensitive information through website forms.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
9. Your Rights
You have the right to:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion (where applicable)
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Opt out of communications
To make a request, contact us using the information below.
10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions regarding this Privacy Policy, please contact: